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david ellison

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Posts posted by david ellison

  3. UK ordering

    in From Rev...

    Posted

    Hello John - seasons greetings

    Well I've emailed Ben a couple of times already, but I don't get the impression that my request for 3 wrap rods is on his "things to do soonish" list.

    I've also bought all of the Rev 1 spars before now from UK shops - 2,3,4 and SLE. So I know this can be done! If the 3 wrap rod is a current Rev product then surely it's distributor should know this and know how to supply them.

    No doubt I could get hold of the things from somewhere else, but that's not the point. I know I'm not the only one in the UK who finds it difficult to get questions answered and purchase orders met.

    I'd have thought that Rev would be just a little bit more engaged with trying to help us customers.

  4. UK ordering

    in From Rev...

    Posted

    Thanks Ian - Chalkies/Kiteworks was one of the many retailers that I contacted to find these UL/3 wraps back in September. They didn't have them.

    My concern is that I've still heard nothing back from TKC or Revolution regarding helping me get these spars. Do all the claims to "only want to help us keep flying" mean **** all?!

  5. summer evening rev'ving

    in Videos/Photos

    Posted

    Jury is out on that one. Those 3 minutes in the ring are fun, but the 5 am starts to get there, the hours of practise, finding the "right" track, the curious judging  :wink: , etc, etc are all a big commitment. It's not even shortest day yet, so no decisons for awhile

    ......team would be fun  :D

  8. UK ordering

    in From Rev...

    Posted

    Hi Stephen - Thanks for the offer of assistance. I'm OK for the moment but want to resolve this ongoing problem so that future orders are easier and much quicker. My understanding is that personnel changes at TKC may be part of the issue - I heard that Ben has moved on.

    I sent Ben/Beach an email a week ago with some thoughts on the problems and long delays I've experienced getting hold of Rev stock in the UK. Not heard a reply yet  :roll:

    What's that thing they say about the first rule of successful selling....something about keeping the customer happy  :!:

  10. UK ordering

    in From Rev...

    Posted

    Thanks for the responses - glad it got your attention and please know that I too want to get people flying revs more.

    This is not a problem with the UK shop. Infact they have been providing a good service. The issue is with the UK importer/distributor. All UK orders have to be routed through them. It seems that whoever is "in charge" of Rev products is not up to speed.

    I'll email you beach

  12. UK ordering

    in From Rev...

    Posted

    @Mark - Old Speckled Hen? Havn't been asked for a pint of that for ages. But can I interest you in a glass of Betty Stoggs, fine west country ale from those nice people at Skinners Brewery. I'll think of you next time I'm making sure it's still keeping well!

    Good to hear from you Mark, best wishes to you and Jeanette.

    I've ordered Rev spars from US shops before. This time I was in need of a "quick" replacement just before EuroCup so I tried the UK route. Also I'd prefer to support the local shops - they need the business.

    It does seem daft that the so-called UK distributor doesn't know what products are available  :oops: No wonder that so many folks in Europe use Skyshark rods and make their own sails. (Not so easy for Rev 1's that need the longer stick). Rev's are a great design - truly a kiting original - but not easy to do business with.

    How can this be improved?  :idea:

  13. UK ordering

    in From Rev...

    Posted

    Hi all

    My first post to this forum - can I buy anyone a virtual beer?

    I've been flying revs on and off for 10+ years, taking part in UK and European competitions and have bags full of rev kites, spars and all the paraphanelia that goes with them.

    I've read some posts here recently regarding ideas on how to get in touch with the worldwide Revolution family and making sure that the non-US rev fliers are included in what's happening. Well I have a request which would certainly help me to feel "wanted" by Revolution Inc.  :)

    In September I ordered some replacement Rev 1 spars from a UK retailer, namely the 36 inch 3 wrap "Ultralight" sticks. Some 10 weeks later and I'm still waiting! The latest news is that the UK importer/distributor has no product ID for these spars and therefore cannot import them from the US The only ones that are listed are the 4 wrap Rev Equipped and the SLE spars.

    Presumably the 3 wrap (and 2 wrap Professional Use) Rev 1 spars are still being made and sold. Can someone please help to improve the system so that I can buy them here in the UK?

    cheers

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